Joost Mul

Designed and rolled out an internal AI platform on Kubernetes with self-hosted LLM infrastructure (Open WebUI, LiteLLM, vLLM, Dify, PostgreSQL). Combined platform engineering with enablement: onboarding teams, writing documentation, building integrations (including Slack), and deploying MCP capabilities for practical internal adoption.

Led the BI function across the group, coaching team members while still contributing hands-on to the BI platform. Partnered with stakeholders from operations to C-suite to translate business priorities into sustainable data products and decision-ready reporting.

Built the analytics foundation from the ground up, including Tableau enablement, data warehouse architecture, and event-driven tracking systems that made self-service analytics possible across teams.

Owned full-stack delivery within the Webhosting & Domain unit, combining feature development, platform maintenance, and data insights to support both product and marketing teams.

Maintained and improved high-traffic websites by delivering front-end features, resolving production issues quickly, and continuously improving user experience.

Delivered both frontend and backend components for SEDO functionality, contributing production-ready features for existing customers in a live environment.

Led the end-to-end organisation and strategy as chair, serving as primary contact for internal and external partners, for the JOTA-JOTI event in the Netherlands. JOTA-JOTI is a global Scouting weekend that connects youth groups worldwide via communication technology with about 2,000,000 participants worldwide and ~15,000 in the Netherlands.

Trained regional organisers through workshops and practical coaching, strengthening delivery quality and leadership capability at scale.

Advised regional and local teams on educational gameplay design, helping improve learning outcomes, safety, and volunteer confidence.

Owned the full national programme for approximately 14,000 participants. JOTA-JOTI is Scouting’s annual international event where scouts connect globally through radio and internet activities in one weekend.

Coordinated regional Cub Scout activities across local groups, aligning planning, communication, and delivery to create high-quality and scalable events.

Served in board-level responsibilities and as group coach, supporting leaders, improving governance quality, and helping maintain continuity across volunteer teams.

Coached volunteer leaders on programme quality and practical execution, helping teams translate national scouting guidelines into engaging local activities.

Contributed to national gameplay and event frameworks for regional scouting programmes, sharing best practices and improving consistency across regions.

Designed and delivered age-appropriate weekly programmes focused on teamwork, personal growth, and safe outdoor learning for young scouts.

Led on-site volunteer teams during live events at a fully volunteer-run venue, coordinating operations, supporting artists and visitors, and taking ownership in incident response.

Managed core treasury processes including artist settlements, volunteer allowances, and operational budgeting, while advising fellow board members on financially sustainable decisions.